Privacy Policy

This policy explains how Broken Arrow Water Damage Help ("the site," "we") handles information when you visit brokenarrowwaterdamagehelp.site, call a number shown on the site, or submit the Request Help form.

Information we collect

Information you give us

If you submit the Request Help form, we collect your name, phone number, ZIP code, a description of your situation, and optionally your email address.

Phone calls

Phone numbers on this site are tracking numbers operated by a call-tracking or pay-per-call provider. That provider may record your phone number, the time and length of the call, and, where permitted by law and disclosed on the call, a recording of the call. The provider's own privacy practices also apply.

Automatically collected information

If analytics are enabled, we use Google Analytics 4 to understand how the site is used: pages viewed, general device and browser information, approximate location derived from IP address, and clicks on buttons such as "Call Now" or "Request Help." We configure analytics so that no phone numbers, names, email addresses, ZIP codes, or form content are sent to it. Google signals and ad personalization are disabled.

We also use Ahrefs Web Analytics, a cookieless analytics tool, to measure overall traffic: pages viewed, referring sites, and general device, browser, and country information. It does not use cookies or receive any form content.

How we use information

• To pass your request to independent service providers or a lead-processing partner so they can contact you
• To route and measure phone calls
• To understand and improve the site
• To prevent spam and abuse
• To comply with legal obligations

How information is shared

We share Request Help submissions with independent service providers or lead-processing partners for the purpose of responding to your request. Those parties use your information under their own privacy policies. We also use service providers for hosting (Netlify), analytics (Google and Ahrefs), and call tracking. We may disclose information when required by law. We do not sell your personal information for unrelated purposes.

Your choices

• You can call instead of submitting the form, or not contact us at all.
• You can ask a provider who contacts you to stop contacting you.
• You can block analytics cookies in your browser or use Google's opt-out browser add-on.
• You can ask us about, or request deletion of, information we hold about you via the contact page.

Data retention and security

We keep form submissions only as long as needed to deliver them and for reasonable business and legal purposes. The site uses HTTPS. No method of transmission or storage is completely secure.

Children

This site is intended for adults and is not directed to children under 13.

Changes

We may update this policy. The date at the top shows when it last changed.